Affordable, friendly, professional technology solutions for the Isle of Bute
My name is Anthony, and I’m a Canadian living on the Isle of Bute. With over 20 years of expertise in quality control and tech support for leading software companies, as well as my friends and family, I understand the challenges we all face with technology.
After witnessing my neighbours’ frustration with their devices, from struggling to set up their smartphones to not understanding how to fix their computers, it became clear that many feel overwhelmed by technology, are uncertain about where to turn for support, or cannot afford professional help.
By sharing my skills locally through a pay-what-you-can model, I aim to improve local access to support when technology meant to improve our lives becomes a hindrance, and to reduce barriers to understanding the technology we rely on every day.
Why choose me?
💸 Affordable
As a resident of Bute, I experience firsthand life getting more expensive each day. My suggested rate is £20 per hour, but whatever you can afford is welcome, even if it’s just a cup of coffee.
🪺 Local
I live in Port Bannatyne and mostly travel by bicycle or bus. Whether you’re at home, at a business, or on a job site, I can come to you. Of course, you can come to me if that’s easier.
🌳 Dependable
You need someone who can help when it is convenient for you, but also trust they’ll show up when they say they will. I commit to responding to you within 24 hours and giving you certainty about when I can help.
🤍 Honesty
The technology field is too vast and fast-changing, even for someone with my extensive background. I won’t always have the answer, but I will always make an honest effort to help you find the answer.
🤝 Integrity
Your satisfaction is paramount. If I didn’t solve your problem, if you’re not satisfied with the service I provided, you won’t pay. In a nutshell, I will only bill you once you’re happy.
How can I help?
🔧 Troubleshooting
Whether your mobile phone, computer or printer, some app, service or website, if it isn’t working, I can help.
💡 Understanding
Do you find technology confusing and at times frustrating? I can sit down with you and help you gain clarity and understanding.
🧭 Advice
Thinking about a new phone, tablet, or computer? Not sure where to go or what to look for? Let’s talk and I’ll try to simplify your decision by providing you options tailored to your needs and budget.
🌟 Other Services
Whether you need help creating a website, building a new computer, installing new software, or whatever else you need. Get in touch and let’s see what we accomplish together.
Pricing
Access to technology and its opportunities should be available to anyone, regardless of socioeconomic status. I pride myself on giving you the best service possible and have set my rates fairly given my skills, experience, and the economic conditions we live with on the Isle of Bute.
Pay what you can, even if that’s just warm company over a hot cup of tea.
My suggested price is £20 for 1 hour of support but I don’t think it’s fair to bill unless I’m clear about what you need and how I can help.
Your initial consultation is always free and I only bill once you’re satisfied.
Service Agreement
By accepting my help you agree to the following terms of service:
- Confidentiality: I may be required to access or witness personal information on your devices, software, or websites while providing a service to you. I commit to not retaining this information, nor will I share your information with third parties except as UK law requires.
- Quality of Service: I will always provide the best service possible and try to resolve any issues you are experiencing with your technology. Unfortunately, I cannot guarantee your technology will run 100% problem-free after I have serviced it. If you are still having issues or are otherwise not satisfied with the service I have provided, let me know, and I’ll try my best to provide a solution.
- Liability: Accidents happen, and technology can be unpredictable at the best of times. I assume zero liability for the loss or corruption of data or the damage to a device in my custody. However, I will make every effort to handle your technology and data with the utmost care and assist with recovery and repair in case of loss or damage caused by my services.